The driver of the leased vehicle must meet the following requirements:- 21 years of age.- Valid driver’s license, type B issued for at least 36 months.Payment of the estimated rental amount, additional accessories and/or surcharges, as well as any charges for damages resulting from accidents to the rented vehicle must be guaranteed, at the time of rental, by at least one Credit Card, except for customers holding Credit Documents issued by “Magis Rent” (vouchers or Full Credit cards). A deposit is required to be paid according to the chosen rate.This deposit will be returned upon return of the vehicle, subject to the charge of the amount due as consideration or otherwise in accordance with the provisions of the contract documents.
FAQ
How to contact rental agencies?
The phone number for customers who have a current rental can be contacted at 06 89874932 (24 hours a day).
What is the minimum age required for the driver to rent the vehicle?
The age of the driver to enter the rental is 21 years of age or older, unless exceptions are stated in the General Rental Terms and Conditions.
Does one need a driver's license to be able to rent?
Yes, possession of a valid driver’s license is required. You should check that your driver’s license has not expired at the time of hire.
What kind of license is required to be able to rent?
Type B driver’s license, issued at least 36 months ago and valid.
Is a copy of the driver's license also accepted when the car is delivered?
No, the driver’s license must always be in original, clearly legible, unimpaired and valid throughout the rental period.
Is it possible to change the redelivery agency during rental?
Yes it is possible, as long as it is communicated in advance and confirmed by the agency at the beginning of the charter, and always within the rules governing the trip to leave. A surcharge will be possible.
If the vehicle is returned to a location other than where it was picked up, is there a surcharge?
Yes, in the case of returning the vehicle to another city, there is a surcharge called trip to leave.
What is meant by a rental day?
A rental day is considered to be 24 hours, calculated from the time the vehicle is picked up; after this time interval, an additional rental day will be charged without any hourly tolerance.
What should be done if the vehicle is returned after the time specified on the rental letter?
It is advisable in such cases to contact the help desk at 06 89874932 (24 hours a day).
In case a traffic violation is made during the rental, what happens?
The fine will be sent directly to the customer who is the holder of the rental contract on the day and at the precise time when the infraction is found to have occurred. The report on the fine will be sent to the customer by the competent authorities who detected the infraction, and it is the responsibility of the customer to pay it within the terms of the law.
Is it possible to travel abroad with the vehicle?
Yes, the customer is allowed to drive in all countries mentioned on the green card, subject to notification at the time of rental. Please note that all rental companies are exempt from the obligation to provide vehicles with the “original” registration, but a notarized copy of the registration is sufficient.
Is fuel included in the rate?
No. The cost of renting a vehicle, does not include fuel.
The vehicle is delivered to the customer with a full tank of fuel and should be so returned.
If it is not possible to refuel the vehicle before returning it to the Agency, in addition to the cost of the missing fuel, a surcharge will be charged as stipulated in the General Rental Terms and Conditions.
Can I insert a second driver?
Another driver may be entered as long as he/she is present at the time of delivery of the vehicle and has a valid driver’s license. The inclusion of a second driver is free of charge.
What is the credit card needed for?
The credit card is required as a guarantee of the rental, so it is mandatory to present it when picking up the vehicle. The card must also be in the name of the person signing the rental letter.
Is an ATM, electron card or Postepay valid to access the rental?
No, it is necessary to present a traditional credit card, with embossed numbers, belonging to the major banking circuits: Visa, Mastercard, American Express.
Can the credit card to be presented when the car is picked up be in the name of another person not present at the time?
No, the credit card must be in the name of the person who physically picks up the vehicle, i.e., the person who signs the rental letter.
